Topic: A funny thing happened to me on the way to being a knowledge manager.
Felicity will present a case study on her current role as project manager for a global ERP implementation at international design firm Unispace. We’ll find out what she has learnt, and what the learnings in a different role bring to her perspective on knowledge management.
Felicity McNish is the Global Project & Knowledge Manager at international design firm, Unispace. Based in Adelaide, Felicity is responsible for the project management of a global ERP system rollout. She has worked in the business information and knowledge management area for over 20 years in Australia and the United Kingdom. Prior to her current role Felicity undertook a CKO role at Woods Bagot and before that an Asia Pacific knowledge management role for Ernst & Young and Cap Gemini. Her specialist skills are in the development of knowledge strategies and implementation including change management, development and implementation of knowledge tools.