Chris Leong

Metricon Case study. Unblocking the flow of knowledge to create competitive advantage.

Chris developed an understanding of how knowledge can be leveraged to enhance performance as part of his MBA studies. When he joined Metricon, these insights enabled him to see barriers to knowledge flow across the organisation that were limiting speed and efficiency of processes. He commenced a knowledge-based improvement initiative that connected stakeholders and increased the flow of knowledge between teams, generating better outcomes, reduced errors and saving significant time and money.

Chris Leong is a knowledge practitioner who applies knowledge principles to enhance knowledge flows across the business. These flows have increased efficiencies, decreased costs and enabled better connections between different parts of their large and complex business.